Privacy Policy

Effective date: September 2026 Tulsa Botanic Garden (“The Garden,” “we,” “us”) respects your privacy. This policy explains what information we collect when you use tulsabotanic.org, how we use it, who we share it with, and the choices you have.

Who We Are

Tulsa Botanic Garden is a 501(c)(3) nonprofit located at 3900 Tulsa Botanic Drive, Tulsa, OK 74127. Our website is tulsabotanic.org. Questions about this policy can be sent to info@tulsabotanic.org or (918) 289-0330.

Information We Collect

Information you give us. We collect information you choose to provide when you:

Submit an inquiry form — for field trips, private events, weddings and proposals, or general contact. Depending on the form, this may include your name, email address, phone number, mailing address, school or organization, preferred dates, group size, and anything you write in the message field.
Sign up for our email newsletter (your email address).
Contact us by email or phone.
Apply to volunteer — handled on our volunteer portal (GivePulse / Galaxy Digital), which has its own privacy policy.

Information collected automatically. Like most websites, our hosting provider and analytics tools record technical information when you visit: your IP address, browser type and device, the pages you view, the site that referred you, and the date and time of your visit. We use this to keep the site secure and to understand which pages are useful. Information we do not collect on this site. Tickets, memberships, and donations are handled by third-party services (see below). We do not collect or store payment card numbers on tulsabotanic.org.

How We Use Your Information

We use the information above to:

Respond to your inquiry and schedule your visit, field trip, or event.
Send the newsletter you signed up for, which you can leave at any time.
Operate, secure, and improve the website.
Meet legal and record-keeping obligations.

We do not sell your personal information, and we do not use it for advertising by others.

Ticketing, Memberships, and Donations

When you buy admission tickets, purchase or renew a membership, or make a donation, you are taken to a secure page run by a third-party provider:

Tickets and memberships are processed by TicketSpice (tulsabotanicgarden.ticketspice.com).
Donations are processed by GivingFuel.

Both are products of Webconnex LLC, which processes your name, contact details, and payment information on our behalf so we can fulfill your order — for example, so we can honor your membership or send a receipt. Webconnex does not sell, share, or solicit ticket-buyer or donor information; your information on those pages is covered by this policy. Payment card details are handled by their PCI-compliant payment processor and never stored by The Garden. You can read their policies here: TicketSpice privacy policy and GivingFuel privacy policy.

Who We Share Information With

We share personal information only with service providers that help us run the site and The Garden, and only for that purpose:

Website hosting — Flywheel (WP Engine), which stores the site and its form submissions.
Forms — inquiry forms are built with Gravity Forms and stored on our website; submissions are emailed to Garden staff.
Email — our newsletter list and inquiry contacts are stored in HubSpot, which sends our email on our behalf.
Form backup — a copy of inquiry submissions is stored in a Google Sheet in our Google Workspace, delivered by Zapier.
Volunteer portal — GivePulse (tulsabotanic.galaxydigital.com).
Ticketing and donations — TicketSpice and GivingFuel, as described above.
Analytics — Google Analytics 4, which reports aggregate usage statistics to us. Google’s handling of that data is described at policies.google.com/privacy, and you can opt out with the Google Analytics opt-out browser add-on.
Advertising measurement — the Meta Pixel (Facebook and Instagram), which helps us understand how visitors who see our ads use the site. Meta’s handling of that data is described at facebook.com/privacy/policy.

We may also disclose information if required by law, or to protect the safety of visitors, staff, or The Garden.

Cookies and Similar Technologies

The site uses a small number of cookies:

Essential cookies that make the site work — for example, remembering that you dismissed a notice.
Analytics cookies set by Google Analytics that help us count visits and see which pages are used. These do not identify you by name.
Advertising cookies set by the Meta Pixel, which help us measure the results of our Facebook and Instagram ads.
Third-party cookies set by content embedded from other sites, such as YouTube videos, Instagram posts, or Google Maps. Those services may use their cookies to track your interaction with the embedded content, according to their own policies.

You can block or delete cookies in your browser settings. The site will still work, though a few conveniences may not.

Embedded Content and Links to Other Sites

Pages on this site may embed content from other services (video, maps, social media) and link to outside sites, including our ticketing and donation pages and our social media accounts on Facebook, Instagram, TikTok, LinkedIn, and YouTube. Those sites have their own privacy practices, which we do not control.

Children’s Privacy

Our website is intended for adults. Field-trip and family-program inquiries are submitted by teachers, parents, and guardians, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided us information, contact us and we will delete it.

How Long We Keep Your Information

Inquiry form submissions are kept for two years so we can follow up and reference past bookings, then deleted.
Newsletter subscriptions are kept until you unsubscribe.
Technical logs are kept for a limited time by our hosting provider for security purposes.
Ticket, membership, and donation records are retained by our providers and in our own records as required for accounting and tax purposes.

Your Choices and Rights

Newsletter: every email includes an unsubscribe link, or email us to be removed.
Access, correction, deletion: you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep. Email info@tulsabotanic.org.
Do Not Track: the site does not respond to browser Do Not Track signals, because there is no common standard for them.

Security

We use HTTPS across the site and rely on reputable providers for hosting, forms, and payments. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information you share with us.

Changes to This Policy

We may update this policy as the site or the services we use change. The effective date at the top will tell you when it was last revised. Significant changes will be noted on this page.

Contact Us

Tulsa Botanic Garden 3900 Tulsa Botanic Drive, Tulsa, OK 74127 info@tulsabotanic.org · (918) 289-0330