Career Opportunities

Visitor Services Associate (part time, non-exempt)

Reports to: Member Services Coordinator

Supervisory Responsibility: None

FLSA Status: Non-exempt

Part-Time Position: Not to exceed 25 hours per week, no benefits.

Position Summary: This position acts as a frontline ambassador for Tulsa Botanic Garden with a focus on creating enjoyable and positive experiences for all visitors, while also efficiently handling hourly and daily work duties. Visitor Services Associates work at the Garden from 9:30AM to 5:30PM Tuesday through Sunday, MUST be available on Thursday evenings (until 8:30PM) and on other special occasions.

Tulsa Botanic Garden seeks a qualified individual for an exciting, part-time position entitled “Visitor Services Associate.” Applicants for this position will join a team of dedicated professionals working diligently to build a dynamic new botanic garden for Tulsa, Green Country, and beyond. Tulsa Botanic Garden is a growing 501(c)(3) nonprofit based in Tulsa, Oklahoma with 170 acres of land located in southeastern Osage County, 8 miles north of downtown Tulsa. More information about the Garden can be found on the Garden's website or Facebook page (@tulsabotanicgarden)

Primary duties of this position include:

Processing all admission transactions and functions; handling cash and credit transactions with a high level of accuracy and according to established policies; reconciling cash drawer at the end of the day
Greeting and orienting Tulsa Botanic Garden guests and providing information about the Garden, including its features, programs, and ongoing development
Opening and closing of Visitor Center and/or other facilities (including the Mabee Grange), including locking and securing of all gates, doors, etc., adjusting HVAC controls, preparing and cleaning facility/ies for visitors and volunteers
Answering questions about Garden memberships, providing information, taking payments, and forwarding information as needed for follow-up by other Garden personnel to guests
Serving as an ambassador for the Garden at outreach events
Gathering feedback from visitors to share with management while working to solve daily issues
Assisting with event functions during special events
Occasionally working with volunteers
Other duties as assigned

Qualifications for this position include:

Excellent customer/visitor service relations, with prior work experience in this sector preferred
Friendly demeanor and positive attitude
Understanding of point of sale (POS) transactions on a computer system
Flexibility of schedule to work shifts including weekends, evenings, and holidays
Basic math, computer, and cash handling skills
Ability to work independently
Familiarity with the outdoors and/or gardens would be favorably considered
Excellent verbal communications skills
Possession of a valid driver’s license
Multi-tasking and organizational abilities
Flexibility and capability to adapt to changes in daily routine and to visitors’ needs
Intermittent standing and walking required
Ability to lift 30 pounds

This position reports directly to Tulsa Botanic Garden’s Member Services Coordinator. Interested applicants should submit a cover letter explaining interest in the position, a current resume, and 2 references via email to nikki@tulsabotanic.org

No phone calls please.