Career Opportunities
Operations Assistant Visitor Services Associates
Operations Assistant (part-time, nonexempt)
Reports to: Director of Operations
Supervisory Responsibility: None
FLSA Status: Nonexempt
Part Time Position: 20-30 hours per week, and Garden membership.
Position Summary: Operations Assistant will work with the Director of Operations on various projects related to the maintenance and upkeep of the physical and garden infrastructure of the Tulsa Botanic Garden.
Tulsa Botanic Garden seeks a qualified individual for a part time position entitled “Operations Assistant.” Applicants for this position will join a team of dedicated professionals working diligently to build a dynamic new botanic garden for Tulsa, Green Country, and beyond. Tulsa Botanic Garden is a growing 501(c)(3) nonprofit based in Tulsa, Oklahoma with 170 acres of land located in southeastern Osage County, 8 miles north of downtown Tulsa. More information about the Garden can be found at www.tulsabotanic.org or on Facebook at www.facebook.com/tulsabotanicgarden
Primary duties of this position include:
· General maintenance of Garden infrastructure, including buildings, small equipment, fences, appliances, etc.
· Assessing and prioritizing projects based on need, liability, and schedule
· Performing cosmetic work on various structures
· Building and/or upgrading basic structures – shelving, small storage structures, windbreaks
· Conducting light plumbing, electrical, and HVAC work as needed
· Assisting with drainage projects
· Applying herbicides to fencerows
· Mowing and string-trimming
· Other duties as assigned by the Director of Operations
Qualifications for this position include:
· Friendly demeanor and positive attitude, “a team player”
· Excellent trade skills – woodworking and carpentry, electrical, plumbing, cosmetic work,…
· Basic math and computer skills
· Creative problem-solving skills
· General landscaping skills – mowing, string-trimming, herbicide application
· Experience with handiwork trade tools and equipment
· Experience with greenhouse systems preferred
· Experience in operating basic garden equipment (tractor, mowers,…)
· Familiarity with the outdoors and/or gardens would be favorably considered
· Ability to work both independently and as part of a team
· Multi-tasking and organizational abilities
· Ability to lift 50 lbs.
· Safety-minded attitude
· Flexibility and capability to adapt to changes in daily routine
· Possession of a valid driver’s license
Pay and Benefits
· The hourly rate will be commensurate with experience
· Garden membership
This position reports directly to Tulsa Botanic Garden’s Director of Operations. Interested applicants should submit a statement of interest in the position, a current resume including relevant experience, and 2 references via email to chad@tulsabotanic.org by April 4th, 2021.
No phone calls please.
Position Summary: Visitor Services Associates act as front-line ambassadors for Tulsa Botanic Garden with a focus on hospitality and creating welcoming, positive interactions for all Garden guests, while also efficiently handling daily work duties. Visitor Services Associates work in the Visitor Center, which must be staffed from 9:30 AM to 5:30 PM Tuesday through Sunday, plus additional hours on Thursday evenings and other special occasions.
Primary duties of this position:
• Processing all admission and Gift Shop transactions and functions; handling cash and credit card transactions with a high level of accuracy and according to established policies; reconciling cash drawer at the end of the day;
• Greeting and orienting Garden guests; providing information about the Garden, including its history and future development plans; and promoting upcoming programs and events;
• Opening and closing Visitor Center and/or other facilities (such as the Mabee Grange event building), including locking and securing of all gates, doors, etc., adjusting HVAC controls, preparing and cleaning facility/ies for guests and volunteers;
• Answering questions about Garden memberships, providing information, taking payments, and forwarding information as needed for follow-up by other Garden personnel;
• Membership sales;
• Gathering feedback from visitors to share with management while working to mitigate any guest concerns;
• Assisting with event functions during special events;
• Occasionally working with volunteers;
• Other duties as assigned.
Qualifications for this position include:
• Excellent customer/guest service relations, with prior work experience in this sector preferred;
• Friendly demeanor and positive attitude;
• Understanding of point of sale (POS) transactions on a computer system and data entry on a database;
• Flexibility of schedule to work weekends, evenings, and holidays;
• Basic math, computer, and cash handling skills;
• Ability to work independently;
• Familiarity with the outdoors and/or gardens is favorably considered;
• Excellent verbal communications skills in person and over the telephone;
• Possession of a valid driver’s license;
• Multi-tasking and organizational abilities;
• Flexibility and capability to adapt to changes in daily routine and to guest needs;
• Intermittent standing and walking required;
• Ability to lift 30 pounds.
Interested applicants should submit a statement of interest in the position, a current resume including relevant experience, and 2 references via email to emily@tulsabotanic.org.
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