Career Opportunities

 


 

Visitor Services Associate (part time, non-exempt)

 

Reports to: Member Services Coordinator

 

Supervisory Responsibility: None

 

FLSA Status: Non-exempt

 

Part-Time Position: Not to exceed 25 hours per week, no benefits.

 

Position Summary: This position acts as a frontline ambassador for Tulsa Botanic Garden with a focus on creating enjoyable and positive experiences for all visitors, while also efficiently handling hourly and daily work duties. Visitor Services Associates work at the Garden from 9:30AM to 5:30PM Tuesday through Sunday, MUST be available on Thursday evenings (until 8:30PM) and on other special occasions.

 

Tulsa Botanic Garden seeks a qualified individual for an exciting, part-time position entitled “Visitor Services Associate.” Applicants for this position will join a team of dedicated professionals working diligently to build a dynamic new botanic garden for Tulsa, Green Country, and beyond. Tulsa Botanic Garden is a growing 501(c)(3) nonprofit based in Tulsa, Oklahoma with 170 acres of land located in southeastern Osage County, 8 miles north of downtown Tulsa. More information about the Garden can be found on the Garden's website or Facebook page (@tulsabotanicgarden)

 

Primary duties of this position include:

 

  • Processing all admission transactions and functions; handling cash and credit transactions with a high level of accuracy and according to established policies; reconciling cash drawer at the end of the day 
  • Greeting and orienting Tulsa Botanic Garden guests and providing information about the Garden, including its features, programs, and ongoing development
  • Opening and closing of Visitor Center and/or other facilities (including the Mabee Grange), including locking and securing of all gates, doors, etc., adjusting HVAC controls, preparing and cleaning facility/ies for visitors and volunteers
  • Answering questions about Garden memberships, providing information, taking payments, and forwarding information as needed for follow-up by other Garden personnel to guests
  • Serving as an ambassador for the Garden at outreach events
  • Gathering feedback from visitors to share with management while working to solve daily issues
  • Assisting with event functions during special events
  • Occasionally working with volunteers
  • Other duties as assigned

 

Qualifications for this position include:

 

  • Excellent customer/visitor service relations, with prior work experience in this sector preferred
  • Friendly demeanor and positive attitude
  • Understanding of point of sale (POS) transactions on a computer system
  • Flexibility of schedule to work shifts including weekends, evenings, and holidays
  • Basic math, computer, and cash handling skills
  • Ability to work independently
  • Familiarity with the outdoors and/or gardens would be favorably considered
  • Excellent verbal communications skills
  • Possession of a valid driver’s license
  • Multi-tasking and organizational abilities
  • Flexibility and capability to adapt to changes in daily routine and to visitors’ needs
  • Intermittent standing and walking required
  • Ability to lift 30 pounds

 

This position reports directly to Tulsa Botanic Garden’s Member Services Coordinator. Interested applicants should submit a cover letter explaining interest in the position, a current resume, and 2 references via email to nikki@tulsabotanic.org

 

No phone calls please.

  


 

 

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